Make Every Coffee Excellent
Is every coffee you're serving as good as it could be? Flow gives you the visibility to take control of your coffee offering, to ensure every coffee you serve makes your customers day.Sign Up Here
The Flow system consists of THREE parts:
The Flow Device,
The Real-time Gauges,
The Analytics Dashboard
Discreetly integrating with conventional espresso machines, Flow records every shot pulled, enabling users to measure their consistency and quality, either within a single cup, or across an entire working week, through the implementation of coffee telemetry.
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Visibility of operations allows for organisations to focus resources where they’re most needed. Training can be tailored to the needs of specific sites and baristas. Support can be offered remotely and equipment can be optimised for each sites’ requirements.
Why Choose Flow?
The Flow Device
A small internet connected device that's integrated with your espresso machine.
• Easily integrated with a wide range of volumetric coffee machines.
• Captures and analyses data from the coffee machine in real time.
• Mounted discreetly with no permanent modifications required to your machine.
A display that gives baristas immediate feedback on whether the recipe is being met or not.
• Each shot poured is shown on the shot clock, with clear feedback whether it met the recipe or not.
• Mount one of the many modern devices near the coffee machine for useful feedback.
• Train your baristas using immediate feedback on shot times, recipe adherence and grinder settings.
A web-based dashboard that give you visibility of every sites performance.
• Globally accessible dashboard with every short poured stored for analysis.
• See how your store (or stores) are performing on a number of key metrics.
• Review stores, days and busy periods to identify trends and issues. Receive daily reports of your stores key metrics, and keep up the play.
Flow’s ability to track innumerable variables, and simplify the technical intricacies of consistent coffee flavour, is clearly evident.
The Flow telemetry software enables the individual artisan—as well as the overall business operation—to quantify and qualify their performance, allowing for actionable optimisation and further ensuring that cup after cup remains consistently perfect.
Great coffee creates a moment we can stop and cherish.
When we deliver a consistent experience in the cup, customers will enjoy that moment every day. That is a customer experience we can pride ourselves on.
FLOW’s objective feedback doesn’t just aid baristas, collective data reports can also help owners prioritise resources, targeting the specific necessary areas to their business and brand maintain a high level of service and consistency.
Performance analytics correlates raw data to reveal new insights, plan more effectively, and help make better business decisions.
Staff are able to better understand where their strengths lay, and where they might need to improve.