Barista Technology Australia guarantees your purchase against any fault caused by or related to the faulty manufacture or poor workmanship for 12 months from the date of purchase (Puqpress models are covered under a 24 months parts & 3 months labour warranty). Warranty is a return to base only.
Barista Technology does not accept responsibility for faults caused by or related to fair wear and tear, improper use, deliberate or malicious physical damage, nor issues caused by failure to routinely clean the device as described within packaged instructions, upon the unit or failure to provide routine servicing as per manufacturers guidelines.
Barista Technology Australia reserves the right to change, modify, vary warranty terms and conditions, consequence or retrospective responsibility without consultation or notice too, or for, any individual or group. Puqpress may, at its discretion alone, post any variations to policy at baristatechnology.com.au and deem therewith posting as adequate communication of policy variation. Such posting may be applied with the intent and retrospective over previous statements or accepted and or implied offers.
Barista Technology Australia Warranty does not take precedence over nor extinguish Australian consumer rights guaranteed by law, legislated either Federally, by State, by Province or by Regional governing bodies legitimately elected and constitutionally recognised within the legal boundaries of the Australian nation.
Where any contradiction may be comprehended or appear to be comprehended, Australian Consumer Law and any other such legislation relevant to consumer rights have precedence.
Items purchased through or from any authorised Australian distributor need to be returned to the sellers nominated premises for rectification. Refer to your purchasing records for communication details.
Details are as described on invoices issued by Barista Technology Australia.
Extended Warranty is exclusively and solely provided by Barista Technology Australia and guarantees your purchase against any fault caused by or related to the faulty manufacture or poor workmanship for the term offered from the date of purchase or the described tamping cycles as described to the offer.
This offer is conditional and requires the buyer to return their item(s) for regular routine servicing at their cost. Refer to Service Policy for details.
Barista Technology Australia Extended Warranty does not cover or accept responsibility for faults caused by or related to fair wear and tear, improper use, deliberate or malicious physical damage, nor issues caused by failure to routinely clean the device as described within packaged instructions, upon the unit or failure to provide routine servicing as per manufacturers guidelines here.
Decision or determination of warranted or non-warranted faults is made solely by Barista Technology Australia. No correspondence or communications to the contrary will be entered into.
The decision made is final. Where product issues are determined as not warranted, the customer will be consulted for approval prior to any rectification effort performed.